Shipping policy
Every order is engraved to order in Watertown, NY. Please allow 14 business days of production time before your order ships — we'd rather get your engraving right than rush it. You'll get a confirmation email when your order is placed and a tracking number the moment it ships.
Orders ship from Watertown, NY (near Fort Drum) via USPS or UPS. Shipping rates are calculated at checkout based on your address and package size.
Local pickup near Fort Drum may be available for bulk and unit orders — contact us at littlelabco@outlook.com to arrange it.
If your order arrives damaged, contact us within 7 days with a photo and your order number and we'll make it right.